Privacy Policy

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with our website, purchase our products, or communicate with us.

We may collect the following types of personal information:

• Contact details – name, email address, phone number, business name
• Order information – product details, artwork files, delivery address
• Payment information – billing details (processed securely through third-party payment providers; we do not store credit card numbers)
• Website usage data – IP address, browser type, pages visited, cookies
• Communication records – emails, messages, enquiries, quotes
• We only collect information that is reasonably necessary for us to provide our services.

Where reasonable, we collect information directly from you. In some cases, we may receive information from third-party service providers (e.g., payment processors or delivery partners).

• When you place an order or request a quote
• When you contact us by phone, email, or through our website
• When you upload artwork or design files
• When you interact with our website (cookies, analytics tools)
• When you engage with us on social media

• Processing orders and delivering products
• Providing quotes, customer support, and service updates
• Managing payments and invoicing
• Improving our website, services, and customer experience
• Marketing, promotions, and communication (only with your consent)
• Meeting legal and regulatory obligations
• We do not sell, rent, or trade your personal information.

• Delivery and courier services
• Payment processors (e.g., Stripe, PayPal)
• Printing and production partners (only when required for your order)
• IT, website hosting, and analytics providers
• Legal or regulatory authorities, if required by law
• All third-party providers are required to handle your information securely and in accordance with privacy laws.

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, and disclosure.

This includes secure servers, encrypted payment gateways, restricted access, and regular system monitoring.

However, no online system is completely risk-free, and we cannot guarantee absolute security.

• Improve website performance
• Understand visitor behaviour
• Personalise your experience
• Assist with marketing and advertising
• You can disable cookies through your browser settings, although this may affect website functionality.

• Request access to the personal information we hold about you
• Request corrections if your information is inaccurate or outdated
• To make a request, contact us using the details below. We will respond within a reasonable timeframe.

We may send marketing emails or promotions only if you have opted in.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We do not send unsolicited marketing messages.

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party sites.

We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.

• Ali Baba Signs
• Perth, Western Australia
• Email: sales@alibabasigns.com.au
• Phone: 04 33 88 55 79
• Website: www.alibabasigns.com.au